CSC fingerprint scanner not working

CSC fingerprint scanner not working, so most of the digital service provider shop and offices face this problems too. So if you are running a CSC center than here is the full guide to restart your fingerprint to work...

Step by Step process for Morpho

  • Click here to download the drivers
  • After downloading the file extract the file as showing in picture.


CSC fingerprint scanner not working

How to install drivers?

  • Open extracted folder “Morpho RD”
  • Go to “Morpho_RD_2.0.1.15” Folder open “EXE” folder
  • Right click on exe and run as administrator.
  • Follow the instruction in setup wizard to complete the installation


MSO Device Driver Installation:
After RD Service installation restart the system then Connect white listed Morpho biometric scanner to the system. After connecting the device to the system the device driver will be installed.
If device driver not installed then follow the below steps:

A) Right click on Computer and click on manage.

MSO Device Driver Installation:
B) Now click on Device Manager and check Morpho Smart CBM
C) If the driver is present there with yellow warning sign then Right click on the device driver icon->click on Update Driver->“Browse My Computer for Driver Software” -> Let mePick from a list of device drivers on my computer->HaveDisk->Browse->go to “C:\Morpho\MorphoSmart USB Driver” and select ”usbBioDriver.inf”” in Driver search location andclick on next for completion of manual driver installation and restart the machine for driver installation finalization.

After restart it should show as below in the Universal Serial Bus Controllers in device manager:

D) If the device driver is not showing under UniversalSerial Bus Controllers then please check under OtherDevices there will be driver icon of Unknown Device.
E) Right click on the Unknown Device icon->click on Update Driver-> “Browse My Computer for Driver Software” -> Let me Pick from a list of device driverson my computer->Have Disk->Browse->go to “C:\Morpho\MorphoSmart USB Driver” and select”usbBioDriver.inf”” in Driver search location and clickon next for completion of manual driver installationand restart the machine for driver installationfinalization.

After restart it should show as below in the Universal Serial Bus Controllers in device manager:

After device driver installation the device need to be registered.

Note: After successful device registration please restart Morpho RD Service to get update from Management Server.

If still not working you can mail us or comment us below.
Bikram Kr

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